Scottish Gas Customer Service

0844 826 0232

Number Direct is a telephone directory and call routing service and is not connected to Scottish Gas.

Calls cost 7p per minute to call plus your access charge which is set by your telephone operator. To contact Scottish Gas for free, the number can be found on their website.

Looking to call Scottish Gas Customer Service?

Our number will connect you to Scottish Gas Customer Service for help with:

  • Paying your energy bill
  • Setting up a direct debit
  • Making arrangements for moving home
  • Submitting a meter reading
  • Switching to another HomeCare package
  • Booking an engineer or changing an engineer appointment
  • Finding ways to save energy in the home
  • Requesting an installation for solar panelling or insulation.

About Scottish Gas

Scottish Gas is the Scotland-based division of UK energy provider British Gas. It delivers several energy tariffs, services and products to both residential customers and businesses, and is strongly invested in the development of alternative renewable fuels.

As well as tariffs on gas and electricity, Scottish Gas also sells insurance packages for boilers, homes and their contents; plumbing and drainage packages; electrical and home appliances; energy-saving products such as wall insulation and solar panelling, and one-off repair services.

British Gas was also the creator of one of the market’s first smart tech energy-control system, the Hive Active Heating thermostat. The device helps customers to monitor energy usage in their home and save money on bills. For information on how to get a Hive thermostat in your home, call Scottish Gas Customer Service.

Scottish Gas customers can collect loyalty points with its exclusive loyalty scheme run by Nectar. Points are awarded for things as simple as being a dual-fuel customer and submitting quarterly meter reads; for taking out a HomeCare 400 cover package; for switching to direct debit or for booking an Annual Service visit online.

Scottish Gas Services

Popular Scottish Gas services and features include:

•    EnergySmart add-on tariff
•    Boiler and HomeCare cover
•    Warm Home discount
•    Building and contents insurance
•    Cover for home electricals, gas appliances and plumbing & drains
•    Hive Active Heating
•    Pay As You Go meters
•    Remote Heating Control for mobile
•    Careplan (for business customers)
•    Gas safety checks (for business customers).