About Scottish Gas

Scottish Gas is the Scottish customer-facing brand of scottish-gas-customer-serviceCentrica, a British multinational utility company. It is part of British Gas Services Limited, which through Scottish Gas and British Gas, supplies gas and electricity to over 20 million customers in the UK. As a result it is considered one of the ‘Big Six’ energy providers dominating the UK energy industry at this moment in time.

Scottish Gas caters for the needs of both residential and business customers, providing a range of effective energy solutions to suit their needs. It uses a mix of fuel sources to generate its energy including coal, nuclear, renewables and natural gas to provide energy.

One of the aims of Scottish Gas is to provide safe, clean, affordable energy for all customers and reduce fuel poverty in many of the communities where the company operates. It works with customers to lower energy bills through a variety of different fuel-saving methods, many of which cost little or nothing to implement in the home. The EnergySmart tariff and the offer of Smart meters are just two examples of how Scottish Gas is helping homes save energy.

Meanwhile, its parent company Centrica continues to be active in the production of natural gas and renewable energy, experimenting with new fuel sources and generation methods. It also provides other household services such as plumbing. Centrica’s operations are focused primarily on markets in the United Kingdom and North America, though it has other back office functions and gas exploration activities in India, South Africa and Nigeria.

As well as gas and electricity, Scottish Gas also provides central heating; boiler care packages; one-off boiler repairs; plumbing; home insurance packages; appliance cover and specially tailored packages for landlords. It also began selling its own Remote Heating Control system known as Hive, which learns customers’ heating and hot water preferences to help them keep energy usage stable and reduce bills.

Scottish Gas’ British counterpart, British Gas has been involved heavily in sports sponsorship, most recently supporting the British swimming team. It’s television adverts have also featured some high profile celebrities including Cheryl Cole as a small child.

The Scottish Gas head office can be found at One Waterfront Avenue, Granton in Edinburgh. Alternatively, it’s owner company Centrica has headquarters in Aberdeen as well as in Kent.

Sister company British Gas was awarded best e-commerce utility supplier at the 2013 e-commerce awards for excellence. The amount of customers downloading the British/Scottish gas mobile app in 2013 also increased by 37%, taking the total to over a million customers since its launch.

If you wish to speak to someone at Scottish Gas, call Scottish Gas Customer Services.

Customer Notice

We provide a call routing service for support and sales phone numbers. We have no connection with Scottish Gas and other phone numbers can be found in the public domain, or from the Scottish Gas official website.

To be connected to the right number directly you can call the phone number on this site at a standard price of 5p per minute.